Live Chat Software
Nectar Desk live chat is built directly into the contact center workspace — no separate subscription or extra tab needed. Agents handle website chats alongside calls, SMS, and emails in one unified inbox, with canned responses, chatbot handoffs, and full chat history.
Engage website visitors and customers in real time. Nectar Desk's live chat is built into your contact center — no separate subscription, no extra tabs.
Add a live chat widget
Real-Time Visitor Engagement
See who is on your website and start proactive conversations before they bounce.
Omnichannel Inbox
Chats arrive in the same inbox as calls, SMS, and emails — agents handle everything in one place.
Canned Responses
Speed up replies with pre-written answers to the most common questions.
Chat History
Full transcript of every conversation attached to the customer record automatically.
Chatbot Integration
Automate first-response with a chatbot that qualifies leads and answers FAQs before escalating to a live agent.
Mobile-Friendly Widget
The chat widget is responsive and works on desktop and mobile browsers out of the box.