Call Center Dialers
Nectar Desk includes outbound dialer types: Auto Dialer (automatic list dialing), Power Dialer (one-at-a-time sequential dialing), and Preview Dialer (review the contact record before each call). All dialers are cloud-based — no hardware required.
Match your outbound strategy — from simple auto-dial to power dialing, plus preview dialing for context-ready agents.
Create a power dialer campaign
Auto Dialer
Automatically dials numbers from a list and connects answered calls to available agents. Eliminates manual dialing.
Power Dialer
Dials one number at a time per agent and moves to the next call automatically — keeping agents in a steady flow.
Preview Dialer
Shows agent the contact record before dialing so they can prepare context before the call starts.
Multiple Campaigns
Run several dialing campaigns simultaneously with different call lists, scripts, and disposition codes.
Call Analytics
Track connect rate, abandonment rate, agent talk time, and campaign performance in real time.