Caller ID Masking
Show a specific number as your outbound caller ID — a local number, a campaign number, or your main business line — regardless of which agent is calling.
Nectar Desk caller ID masking lets managers set any virtual number as the outbound caller ID for each agent, queue, or campaign. Show a local number in each market you call to boost answer rates, protect agent personal numbers, and maintain brand consistency.
Local Presence
Display a local number matching the region you're calling to increase answer rates significantly.
Agent Privacy
Mask agent personal or extension numbers so customers only see the business number.
Per-Campaign Control
Assign different caller IDs to each outbound campaign — easily configured in the admin panel.
Brand Consistency
Every outbound call shows your official business number, not a random carrier number.